Support
Contact support
One contact point for disputes, reports, payments and account problems — the same team named on every policy page.
Contact support
A real person replies to WhatsApp and email within 24 hours. Disputes and reports are reviewed within 48 hours. For urgent safety issues call 112.
What to expect
- A real person replies to WhatsApp and email within 24 hours. Disputes and reports are reviewed within 48 hours. For urgent safety issues call 112.
- Send the job title, the date you worked and the transaction reference (if any) — it makes the review much faster.
Before you message
Most payment problems are solved by raising a dispute on the job's payment card — that attaches the messages and transaction history automatically.